FAQ

1. What products do you sell?
We offer a wide mix of daily household items, grooming products, cleaning supplies, kitchen basics, and other must-have essentials at pocket-friendly prices.

2. How do I place an order?
Choose the items you want, add them to your cart, and follow the checkout steps. Once the order is confirmed, you will receive an email with the summary.

3. What payment methods do you accept?
We accept UPI, debit cards, credit cards, net banking, and cash on delivery if it is available in your area.

4. How long does delivery take?
Delivery time can vary based on your location and the courier. On average, most orders reach customers within 3 to 7 working days.

5. How do I track my order?
When your order is shipped, you’ll receive an email or message with a tracking link. You can use that link to check the latest updates.

6. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once the order is sent out, cancellation may not be possible. You can still request a return after delivery.

7. What is your return policy?
If you receive a damaged, wrong, or defective item, you can request a return or exchange within the allowed return period. Make sure to keep the original packaging.

8. Do you offer refunds?
Yes. After we receive the returned item and complete the check, the refund is sent to your original payment method. Processing time depends on your bank.

9. What if I receive the wrong item?
Reach out to customer support with your order number and a clear photo. We will arrange a replacement or refund based on your choice.

10. How do I contact customer support?
You can reach us through email, WhatsApp, or the contact form on our website. Our team will reply as soon as possible.